With tremendous growth across the airport precinct, Brisbane Airport Corporation (BAC) has been actively innovating its customer service offering through digital integration. Ground transport continues to be a key element for the overall airport customer journey, remaining a top priority for BAC.
BAC offers a number of complimentary transfer bus services between the terminals, to/from Skygate – Brisbane Airport’s shopping and leisure precinct and to/from its AIRPARK parking facility for the convenience of passengers. Using advances in technology to meet and exceed customers’ expectations, BAC continues to innovate to ensure an efficient and positive airport experience.
In partnership with CV Media & Signage, BAC installed digital bus stops at the International and Domestic Terminals. CV Media & Signage developed the custom built solution utilising an industry leading aluminium kiosk with a Samsung OH series IP67 ultra-bright screen. Operating through a cloud based content management system, customised software links with GPS data that tracks each of BAC’s electric transfer buses.
The customised software allows the digital bus stops to display real-time bus arrival times and timely informational messages removing the guess work and uncertainty for passengers. The Samsung ultra-bright screens also allow for a more eye catching and engaging communication tool, providing additional advertising space for BAC.
CV Media & Signage’s digital division was established in 2015. Extensive experience in signage manufacturing techniques has given CV Media & Signage a unique competitive advantage in the digital signage industry.