To remain on the front foot of delivering innovative customer focused parking experiences, Secure Parking has been implementing a number of digital signs into their parking spaces in partnership with CV Media & Signage. As the largest Australian-owned car parking operator, Secure Parking have over 600 car parks and have developed forward thinking parking products and solutions. Continually evolving and innovating within the parking space, choosing to implement digital technology has been a natural progression for the company.
Winners of the Outstanding Customer Service award in the 2017 Parking Industry Awards, Chief Executive Officer Garth Mathews said, “Secure Parking has been committed to improving the level of service we offer to our customers and this award is recognition for the efforts by our team to improve every touch point across the business. Secure Parking will be introducing a range of new customer service innovations that will ensure Secure Parking continues to set the customer service benchmark for the industry.”
Due to the large number of parking facilities, challenging traffic conditions and accessibility, Secure Parking have begun the digital transition within their Brisbane CBD locations along with plans in motion for Sydney CBD locations. Fine pitch LED provides Secure Parking a multi-purpose platform to inform customers of their location, offer information around their car park and the ability to integrate advertising.
Situated at car park entrances, the digital signs allow for a more eye catching and engaging communication tool. Running content off CV Media & Signage’s cloud based content management system enables Secure Parking to actively update their content in line with availability, traffic conditions and events.
CV Media & Signage’s digital solutions work hand in hand with Secure Parking’s mission to continually provide the highest levels of customer service at every location. There is a number of great possibilities for digital within the parking space – get in touch with the CV Media & Signage team for a customised solution.
As featured on Parking Australia.